We deposited a check into our bank account on Friday. It was for the amount of $4,000. I logged into the online banking today and checked our account and it said our available balance was -$345.00 and our ledger balance was $3,755. I talked to the bank representative and she said we were okay there was no problems. She opened up another window and saw there was a hold on it. According to her, the manager released the hold on the check and our receipt said at the time of deposit available balance $4,100. She even told us there was not a hold on the check and we were okay. The woman I spoke with said a second panel reviews the deposits at night and decided to put a hold on it. She said they don't let inform them when they do this, so I will have to be responsible for the overdraft charges they will apply because they decided to place a hold on it and not inform me. That's not right at all. Most of my purchases were small amounts. Not I'm looking at over $500 in overdraft fees.
Answer:
That is totally wrong! Go talk to the bank manager in person and explain exactly what you said here and ask for the overdraft fees to be refunded. They should have informed you when they decided to hold the check and since they didn't, you incurred the fees. It is their responsibility. Threaten to close your account if they don't refund the fees. Good luck!
This is most likely a matter of negotiation. My advise is to go in to the bnk. Be NICE and explain the issue. It's harder to refuse in person. All you need is one sympathetic person to waive the fees. If it doesn't work, go back the next day and try to speak with someone different.
Your only other option is small claims court. But, if they don't automatically take the fees out of your account, you should pay the fees by check and write "paid in protest" on the check. If you don't pay the fees, the bank could report you to credit agencies which could adversely affect your credit. But if you follow my advice, you can avoid all that and still preserve your right to sue.
Good luck.
Sounds like Bank Of America! The do love to jack us around don't they! They want you to know and get used to the fact THEY are in control of our money. Since all the rest of the banks except some really small independents are this way we will just have to live with it till something is done on a national level. Holding back checks is bad but the worst one is holding back payments so they can charge late fees this practice really burns my ***! This makes it necessary to do payments as certified mail to have proof the payment was made on time. It wouldn't hurt to get in touch with the branch manager and do some loud complaining in the bank!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment